PRIVACY POLICY

Effective Date: 10 June 2026

1. INTRODUCTION

Cloudme Digital Co. W.L.L., trading as GoDomains (“GoDomains”, “we”, “us”, or “our”), respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you access or use our websites, products, and services, including:

and any related websites, applications, customer portals, communications, products, and services (collectively, the “Services”).

By using the Services, you acknowledge that your information may be collected, used, disclosed, and processed in accordance with this Privacy Policy.

2. WHO WE ARE

Cloudme Digital Co. W.L.L.
Office 24, Building 624, Road 2808, Block 428
Seef, Kingdom of Bahrain

Email: privacy@godomains.bh
Email: legal@godomains.bh
Telephone: +973 17430909

Depending on the Service provided, GoDomains may act as a data controller, data processor, registrar, reseller, service provider, or intermediary.

3. INFORMATION WE COLLECT

Information You Provide

We may collect:

  • First Name

  • Last Name

  • Company Name

  • Email Address

  • Telephone Number

  • Postal Address

  • Billing Address

  • VAT, CR, Tax, or Business Registration Information

  • Domain Registrant Information

  • Account Credentials

  • Verification Documents

  • Customer Communications

You are responsible for ensuring information provided to us remains accurate and up to date.

Domain Registration Information

When registering, renewing, transferring, or managing domain names, we may collect information required by applicable registries, registrars, registry service providers, regulatory authorities, and registration policies.

This may include registrant, administrative, technical, and billing contact information.

Payment Information

Payments made through the Services are processed by authorized third-party payment processors.

GoDomains does not collect, store, process, or have access to full payment card numbers, CVV codes, card PINs, or other sensitive payment credentials submitted during the payment process.

Payment information is collected and processed directly by the applicable payment processor in accordance with its own privacy policy, terms, and security standards.

GoDomains may receive limited transaction-related information including payment status, transaction identifiers, payment method type, billing information, and other information necessary to verify payments, prevent fraud, process refunds, provide support, and maintain customer accounts.

Live Chat & Customer Support

When you contact us through our live chat system, contact forms, support channels, email, or other communication methods, we may collect:

  • First Name

  • Last Name

  • Email Address

  • Telephone Number

  • Information voluntarily provided during communications

  • Attachments or files submitted

  • Technical information associated with the interaction

We use this information to respond to inquiries, provide support, maintain communication records, improve our Services, and prevent abuse or fraudulent activity.

Service Information

Depending on the Services used, we may collect:

  • Domain registration information

  • DNS records

  • Hosting account information

  • VPS information

  • Email service configurations

  • Server and service settings

  • Product subscriptions

  • Service usage information

4. INFORMATION COLLECTED AUTOMATICALLY

When you use the Services, we may automatically collect:

  • IP Address

  • Browser Type and Version

  • Device Information

  • Operating System

  • Referring URLs

  • Pages Viewed

  • Session Information

  • Date and Time of Access

  • Website Activity and Interactions

  • Diagnostic and Error Information

This information helps us maintain security, prevent abuse, improve performance, and enhance user experience.

5. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to:

  • Operate and secure our websites;

  • Maintain user sessions;

  • Remember preferences;

  • Improve website performance;

  • Analyze visitor behavior;

  • Measure marketing effectiveness;

  • Detect fraud and abuse.

Certain customer support and live chat functionality may also use cookies, session technologies, or similar tools to facilitate communications and improve support services.

You may manage cookie preferences through your browser settings, although disabling cookies may affect website functionality.

6. ANALYTICS, ADVERTISING, AND REMARKETING

GoDomains uses analytics, advertising, conversion tracking, audience measurement, and remarketing technologies, including but not limited to:

  • Google Analytics

  • Google Ads

  • Meta Platforms and Meta Pixel

  • TikTok and TikTok Pixel

  • LinkedIn Insight Tag

These technologies may collect:

  • IP Address

  • Device Information

  • Browser Information

  • Pages Visited

  • Referral Sources

  • Website Activity

  • Conversion Events

  • Website Usage Patterns

We use this information to:

  • Analyze website performance;

  • Improve user experience;

  • Understand customer behavior;

  • Measure advertising effectiveness;

  • Deliver relevant advertising;

  • Conduct remarketing campaigns;

  • Create audience segments;

  • Improve products and Services;

  • Prevent fraud and abuse.

These providers may process information according to their own privacy policies.

7. DOMAIN SEARCH DATA

When you use our domain search tools, availability checkers, WHOIS services, or bulk search functionality, we may collect:

  • Search Queries

  • IP Address

  • Browser and Device Information

  • Date and Time of Searches

We use this information to:

  • Deliver search results;

  • Improve Services;

  • Analyze usage patterns;

  • Detect abuse;

  • Understand domain market demand;

  • Produce aggregated statistical insights.

We may anonymize or aggregate this information for research, analytical, and reporting purposes.

8. AIDEA AI DOMAIN GENERATOR

When you use the Aidea AI Domain Generator, we may collect:

  • Prompts Submitted

  • Generated Results

  • IP Address

  • Device Information

  • Date and Time of Requests

We use this information to:

  • Deliver requested functionality;

  • Improve AI-powered services;

  • Conduct research and development;

  • Monitor performance;

  • Prevent abuse.

Aggregated or anonymized information may be used for analytics and service improvement purposes.

9. HOW WE USE INFORMATION

We may use information to:

  • Create and manage customer accounts;

  • Process orders and payments;

  • Register, transfer, renew, and manage domain names;

  • Deliver hosting, cloud, VPS, DNS, email, security, and related Services;

  • Verify customer identity and eligibility;

  • Provide technical support;

  • Prevent fraud, abuse, spam, phishing, malware, and security incidents;

  • Improve products and Services;

  • Communicate with customers;

  • Comply with legal, regulatory, and contractual obligations;

  • Protect GoDomains, its customers, partners, infrastructure, and legitimate business interests.

10. DOMAIN REGISTRATION DISCLOSURES

Domain registration information may be disclosed where required by:

  • Registry Operators

  • Registrars

  • Registry Service Providers

  • Escrow Providers

  • Dispute Resolution Providers

  • Telecommunications Regulatory Authority of Bahrain (TRA)

  • Regulatory Authorities

  • Law Enforcement Agencies

  • Courts and Government Authorities

Certain registration information may be publicly available through WHOIS, RDAP, or similar systems where required by applicable registry policies or law.

11. WHOIS PRIVACY SERVICES

Where available, customers may elect to use WHOIS Privacy or Proxy services.

Where such services are enabled:

  • Public registration information may be redacted or substituted;

  • GoDomains or its provider may act as the public point of contact;

  • Underlying registrant information may still be disclosed where required by law, court order, regulatory obligation, registry policy, dispute resolution process, abuse investigation, or customer authorization.

Availability depends on the applicable TLD and registry requirements.

12. DISCLOSURE OF INFORMATION

GoDomains does not sell personal information.

We may disclose information where reasonably necessary to provide Services, operate our business, comply with legal obligations, or protect legitimate interests.

Information may be shared with:

Service Providers

Third-party providers supporting:

  • Domain registration services;

  • Hosting and cloud infrastructure;

  • DNS services;

  • Email and productivity services;

  • Customer support and live chat services;

  • Security and monitoring services;

  • Payment processing;

  • Analytics and operational tools.

Professional Advisors

Lawyers, auditors, accountants, consultants, and insurers.

Legal and Regulatory Authorities

Courts, regulators, law enforcement agencies, dispute resolution providers, registry operators, governmental authorities, and the Telecommunications Regulatory Authority of Bahrain where disclosure is required or reasonably necessary.

Corporate Transactions

Mergers, acquisitions, financing transactions, restructurings, or transfers of business assets.

13. INTERNATIONAL DATA TRANSFERS

The Services may involve the transfer, processing, or storage of information outside the Kingdom of Bahrain.

By using the Services, you acknowledge that information may be transferred internationally where necessary to provide the Services.

GoDomains takes reasonable measures to implement appropriate safeguards for such transfers.

14. DATA RETENTION

We retain information only for as long as reasonably necessary to:

  • Provide Services;

  • Comply with legal obligations;

  • Satisfy registry requirements;

  • Maintain business records;

  • Resolve disputes;

  • Prevent fraud and abuse;

  • Protect legitimate business interests.

15. SECURITY

GoDomains implements reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmission over the Internet and no electronic storage system can be guaranteed to be completely secure. Accordingly, GoDomains cannot guarantee absolute security.

16. YOUR RIGHTS

Subject to applicable law, you may request:

  • Access to personal information;

  • Correction of inaccurate information;

  • Deletion of information where legally permissible;

  • Restriction of certain processing activities;

  • Information regarding how your information is used.

GoDomains may decline requests where retention or processing is required by law, registry obligations, contractual commitments, security requirements, or legitimate business interests.

17. MARKETING COMMUNICATIONS

Where permitted by law, we may send communications regarding products, services, promotions, updates, and company news.

You may opt out of marketing communications at any time.

Service-related communications necessary for the operation of your account or Services cannot be disabled while Services remain active.

18. CHILDREN’S PRIVACY

The Services are intended for individuals who are at least eighteen (18) years of age.

GoDomains does not knowingly collect personal information from children.

19. THIRD-PARTY WEBSITES

The Services may contain links to third-party websites, applications, products, or services.

GoDomains is not responsible for the privacy practices, security, content, or policies of such third parties.

20. TLD-SPECIFIC REQUIREMENTS

Certain domain extensions impose additional privacy, disclosure, verification, retention, escrow, eligibility, and registration obligations.

By registering a domain name, you acknowledge that applicable registry policies, registrar requirements, and TLD-specific rules may supplement this Privacy Policy.

21. CHANGES TO THIS PRIVACY POLICY

GoDomains may update this Privacy Policy from time to time.

Updated versions become effective upon publication unless otherwise stated.

Your continued use of the Services constitutes acceptance of the revised Privacy Policy.

22. CONTACT US

GoDomains
Cloudme Digital Co. W.L.L.
Office 24, Building 624, Road 2808, Block 428
Seef, Kingdom of Bahrain

Email: privacy@godomains.bh
Email: legal@godomains.bh
Telephone: +973 17430909